Roberts Eyecare Associates - Vestal

Very very welcoming front counter staff , all around a very pleasant experience. Especially Nikki who adjusted my glasses for me without even looking, everyone was wonderful! There's a reason I've been going here since I was seven! :)

Used to go to Robert's Eye Care in Sydney when living in Hancock but switched to another Eye Glass place after moving to Chenango Bridge in Binghamton, needless to say I was not completely satisfied and decided to try the Robert's in Vestal and boy was I ever glad I did, had a great Eye exam and felt I didn't need to replace my glasses at this time, was not pressured to do so, would highly recommend a visit to Robert's Eye Care in either Vestal or Sydney, Thank You to the Staff of Robert's

This is a wonderful place very respectful very helpful they go beyond the norm with helping people i suggest them over anyone they helped me in critical situation and iam very appreciative i recommend them 10000 stars

Edit: within hours of the review a member of the staff reached out and we were able to get the information that I needed. Thank you for your customer service Was given a lot of attitude and hung up on by an employee. I asked if they could look up something from my previous glasses order as I needed the information for safety glasses for work. She refused to look for the information and said I will have to come in for that information. I tried to explain I work 12 hour night shifts during the week and couldn’t come in. I was then hung up on. Now I will have to pay for an additional appointment somewhere on the weekend (hopefully)

Roberts Eyecare has always provided me great quality services at a reasonable price. The doctors and staff are very professional and they do a great job of keeping things moving throughout the exam process.

Everyone I met here was very polite, patient, and professional. The whole environment was clean and comfortable, especially since I had just come out of the winter storm, so I felt great and would recommend it .

I am giving you a 5 star rating for one of your employees. I have never had any of the girls in the front who took my money at check out look into my insurance like this woman did. She helped me understand what was covered and explained things perfectly. She took the time. Not only with a smile but knowledge !!!! Her name was Kari. I was so happy when I left. I thought this would be my last appt there. I was going to Visionworks for sure. I’m staying after today’s visit. Loved the doctor I had too!! Kari is a keeper!!! Ty for the great experience

Had a very pleasant experience from start to end. They were very helpful and answered my questions. I am hard of hearing and that can make office visits difficult. Staff was knowledgeable about the nuances of communicating with the hearing impaired. I am so thankful for the calm, patient and cheerful ambience.

My son had gotten flash burn in his eyes from school, I called the office and they had my son scheduled in no time!! The entire staff there is caring, professional, and down to earth!! Thank you for all you do!!!

I’ve been going to the Sidney office since my eye doctor in Oneonta retired 15+ years ago and I’ve always had a pleasant experience. Recently I went to the Vestal office and had a good experience with my glasses but once it came to my contacts I was basically thrown into the back seat with no answer to where my trial pair might be and after 4 months I called the Sidney office and I was helped right away and a new trial pair was ordered for me and arrived sooner than expected. Lesson learned is to just stick with the Sidney office from now on! Very thankful for all the staff that assisted me!

We liked our visit to Roberts . All employees were helpful and kind . it has been years for us since we had exams .we ordered 2 pairs each . would definitely go back to this location .

When something is wrong with your eyes it can be a scary time, I don’t think anyone on earth can disagree with that. I seem to have more eye problems than anyone in the Southern Tier, and thank goodness for the team and Roberts Eyecare in SIDNEY! After my golf trip in Gettysburg I thought I had something in my eye, a coworker noticed my eye looked awful 3 days later and I quickly called up the team at Robert’s in Sidney. The team there promptly answered the phone as they always do, and in less than a minute they were able to squeeze me in for an emergency appointment. The doctor proceeded to pull out “the biggest thing he’s ever pulled out of an eye”, a seed pod stuck under the membrane of the eye. He said if I didn’t get there that day I would have lost my eye (just joking about that part). Sidney is a small town, I would say Robert’s Eyecare in Sidney is a top 1 or 2 business in town, I only hope someday for our children and our children’s children that the Vestal location can learn a thing or two from the FIVE STAR TEAM in Sidney!

Glad my daughter told me to go to Sidney instead of other location (which I had appointment at other location). Took me right in for testing and no wait for Doctor to come in for examination. I had the pleasure of meeting Mary who was so helpful in helping me find the right glasses for me. She went above and beyond in every step explaining different things. The glasses came in sooner and I picked up and again I had the help of Mary. She should be commended on her outstanding Customer Service. Thanks again Mary and Roberts Eyecare of Sidney NY.

We have been using this Robert eye care for over 4 years. Everyone on staff is friendly, understanding, and take the time to explain what they see. They do not over charge or force you to spend when not needed. They work well with your insurance and explain what the insurance will and will not cover. I highly recommend Roberts Eye care in Sidney NY.

After i Walked in I was greeted right away, and in the waiting area I was sitting and waiting two minutes. Then I went back for my check up and those who examined me were very friendly and courteous.

Every time I come to Roberts Eye Care in Sidney I am treated with great courtesy, professionalism, and kindness. The expert care I receive gives me confidence my eyes are in the best possible “hands” :) I highly recommend Roberts Eye Care

Very professional staff here! They all had pleasant attitudes & exceptional customer service skills.. They will definitely take good care of you. I came in for an appt with my 2 small children (both under 3) and the girls up front went above and beyond to help in whatever way they could so everything ran smoothly. The doctor was very pleasant to speak with and I left my appt more educated about my vision. I definitely recommend!

PROFESSIONAL ON A PERSONAL LEVEL. Thanks again to everyone. The combination of my experiences with all of you would have to be chalked up to being friendly, professional, patient,knowledgeable, courteous,and personable staff. Won't have to go there too many times before I consider you all friends instead of simply healthcare providers.

The best eyecare facility I’ve ever been to. All of the staff and nurses are so kind and they will always take me right away and tell me to come in with no wait or hesitation if anything gets worse. Dr. Belanger is the kindest doctor I’ve ever met, he genuinely cares about his patients, and knows exactly what he’s doing. 10 out of 10 would recommend!

The best eye glass place I have ever been to. I would highly recommend to everyone. Took the time to do a really extension exam. Way better than any other place I have been to. Also accepted my insurance. Doctor introduced himself by his first name and had an awesome handshake. I knew right away that I was going to like this place. Also eye glasses can be made right there. This place is a good choice for all.